STORE POLICY
Customer Care
We want you to make sure you are happy with your purchase. Please feel free to contact us with any questions beforehand.
Payment Methods
- Credit / Debit Cards
- PAYPAL
- Offline Payments
SHIPPING & RETURNS
Shipping Policy
Welcome to Name Puzzles! We are thrilled to offer our handcrafted name puzzles to you.
Our shipping methods are designed to ensure that your puzzles reach you in perfect condition. We take great care in packaging each puzzle, and the costs are calculated to provide you with the best value. Your satisfaction is our priority, and we aim to build trust with our straightforward shipping policy.
We ship within 1 to 10 days, depending on whether your order is custom or on-hand.
At Name Puzzles, we understand the importance of transparency. If you have any questions about our shipping methods, packaging, or costs, please do not hesitate to contact us. We are here to provide you with all the information you need to make an informed purchase.
Return & Exchange Policy
We want you to love your Name Puzzle!
We are happy to exchange an regularly stocked name puzzle for another name. However, we cannot accept returns on non-regularly stocked name puzzles.
At Name Puzzles, we are committed to your satisfaction. If there are any issues, please contact us and we will work with you to make it right.
If you have any questions about our return & exchange policy, please feel free to reach out to us. We are dedicated to ensuring that you have a positive experience with our handcrafted name puzzles.